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FAQ

  • How long are shipping times?

Your products will process and ship within 1-3 days of your order, and then take up to 10 - 20 to reach your doorstep. Each product at Panache Yoga has an estimated delivery time that you can find in the product description.

 

  • What's your return policy?

Send your return request to  contactus@panacheyoga.com.  Include a brief description for the return.  If the item arrived damaged please include a photo.  We will do our best to process your request and notify you of our decision within 24 hours.  

 

  • Can I cancel my order?

Cancellations are possible if you do not receive your package within the time frame specified for each individual product. Sometimes orders get sent out before we can process the cancellation. So if you cancel your order but still receive the package email your cancellation and return request to contactus@panacheyoga.com

 

  • What happens if I receive the wrong item?

If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted -- then simply notify us with your request for the correct product or a refund.

 

  • Do you offer exchanges?

We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, just let us know and we’ll get you a new one.